Privacy Policy

Grate Limited ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from our website, www.grate.co.nz ("Site").

1. Information We Collect

Personal Information: When you make a purchase or interact with our Site, we may collect your name, email address, phone number, shipping address, and payment information.
Device Information: We collect data about your device, including your IP address, browser type, and operating system, to improve our services.
Usage Data: We track your interactions on our Site to analyze trends and enhance user experience.

2. How We Use Your Information

To process transactions and deliver your orders.
To send updates about your orders, products, or promotions (you may opt out at any time).
To improve our website, products, and services.
To comply with legal requirements and prevent fraud.

3. Sharing Your Information

We do not sell your personal information. However, we may share it:

With trusted third-party service providers (e.g., payment processors, delivery companies).
As required by law or to protect our legal rights.

4. Cookies

Our Site uses cookies to personalize your experience and improve functionality. You can disable cookies in your browser settings, but this may affect site performance.

5. Data Security

We implement secure practices to protect your information. However, no system is entirely foolproof, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

Access and correct your personal data.
Request deletion of your information (subject to legal requirements).
Opt out of marketing communications.

7. Contact Us

For questions or concerns about this policy, email us at thehumans@grate.co.nz.