Terms and Conditions
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Welcome to www.grate.co.nz. By using our website, you agree to the following Terms and Conditions.
If you do not agree, please refrain from using our Site.
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1. Purchases
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All prices are in NZD and include GST unless otherwise stated.
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Orders are processed once payment is confirmed.
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We reserve the right to refuse or cancel orders for any reason.
2. Shipping and Delivery
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We ship within New Zealand
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Estimated delivery times are provided but may vary.
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Shipping fees are non-refundable.
3. Returns and Refunds
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Products can be returned within 30 days of delivery if unused and in original packaging.
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Refunds will be processed within 14 days of receiving the returned product.
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Return shipping costs are the customer's responsibility unless the product is defective.
4. Intellectual Property
All content on this Site, including text, images, and logos, is owned by Grate Limited and protected by intellectual property laws.
5. Limitation of Liability
Grate Limited is not liable for damages arising from the use of our products beyond their intended purpose.
6. Changes to Terms
We reserve the right to update these terms at any time without prior notice. Continued use of the Site constitutes acceptance of the revised terms.
7. Contact Us
For queries about our terms, email thehumans@grate.co.nz
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